Friday, November 22, 2019
Wheres my computer Survey finds onboarding needs improvement
Wheres my computer Survey finds onboarding needs improvementWheres my computer Survey finds onboarding needs improvementThe first few days of work are always awkward. Half the time, it seems like no one knows where youre supposed to sit. Then, your computer doesnt work. And wheres the bathroom? What is all this paperwork for? And the person who is supposed to teach you the proprietary CMS is on vacation ServiceNow, a cloud platform, surveyed2001 U.S. office workers about the onboarding experience, conducted by Edelman Intelligence.Companies processes for managing their new hires everything from first-day wheres my computer issues to first-month whats my job training tasks are supposed to make everything run smoothly.It doesnt always work out that way, although onboarding is crucial a recent study showed that companies with a good onboarding process can improve its new-hire retention by up to 82%. One in three office workers would rather go on a cringe-worthy first date than an onb oarding orientation for a new job, the survey found.Thats because onboarding isnt always as well thought-out as employers might think it is. Seventy-nine percent of office workers have experienced glitches during the onboarding process. Of that percentage28% felt they had no clearly defined job responsibilities and goals26% had IT issues26% had no real onboarding program19% didnt feel completely onboarded, even after 3 months18% didnt have a computerSome of the top things that workers said would make their first day at a new job great (and heres another list)A walk-through of important processes (58%)Being assigned a buddy to ask questions (58%)Being given time to review the onboarding materials (47%)A welcome lunch (40%)Frustrated? Onboard yourselfSometimes, a successful onboarding process is one you can take control of yourself Instead of waiting for the company to guide you, go ahead and make a friend, set expectations for 30, 60, and 90 days with your manager, document your earl y successes, and begin to scout around for a mentor. You dont even have to wait until the first day to begin taking action like reaching out on social media with members of your new organization.Harvard Business Review also recommends seizing the reigns on your own onboarding by taking initiative to ask your boss key questions in the first months about how you can help them succeed, what theyd like you to accomplish in certain time frames, and how your success will be measured.Just make sure you have a computer first.
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